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Corona Virus

Via this page we inform you about the corona virus and what you should do. To do so, we ensure that we are constantly informed of the latest information and how we can respond to possible situations in the Netherlands. The health of our employees is priority NR 1. We understand your concerns and feel responsible to inform you properly and to ensure a safe workplace. We follow all regulations from the government, GGD and the National Institute for Public Health and the Environment (RIVM). We instruct you on the basis of their guidelines. We put you and our customers first.

Answer to your questions

We have already put the most important questions and answers on paper. You can find this below under the link "Q and A (question and answer)".
It is possible that your question is not listed. In that case, send an e-mail to and we will ensure that you receive a quick answer to your question.

Follow the news yourself and view general information via:

RIVM - Corona virus general information
Questions and answers RIVM about corona virus 
- View the stricter measures to reduce the spread of the virus here.
- View the steps of the opening plan here, starting on Wednesday 28 April at the earliest.

The government has a special telephone number for questions: 0800-1351.

CSU guidelines for your own work situation can be found in these Q and A (question and answer)

We will continue to follow the guidelines from our Cabinet, the RIVM and the GGD. Keep a close eye on the media and the RIVM website.


A vaccine against COVID-19 has become available this year. The order in which people will be entitled to receive the vaccine is determined by the government, pursuant to the advice of the Health Council. The first group to be inoculated are vulnerable people living in care homes and institutions, people with a learning disability, and the workers who take care of them. Cleaners who work in care homes and institutions are not included in this group.

We think it is of the utmost importance that you can do your work safely and in a responsible way. This is why we, together with the sector organization Schoonmakend Nederland, are calling on the Second Chamber of the Dutch government to also grant priority for vaccinations to cleaners. You will find the answers to any questions you may have about vaccination in this Q&A list.

Vaccination, basic rules and testing

The fewer people there are in the hospital with corona, the sooner more will be possible. That's why vaccinating, sticking to the ground rules and testing are very important. The opening of society is related to this.

More and more people have a vaccination. As a result, fewer elderly people die. It is expected that far fewer people with corona will be in hospital in a few weeks. This tipping point appears to be somewhere in early May. But this is still uncertain.

Basic rules
It is important that everyone adheres to the ground rules. Also the people who have already been vaccinated. That means:

  • wash hands;
  • keep distance;
  • testing and staying at home in case of complaints.

To test
Testing for corona has 2 goals:

1. Testing to detect and control the virus
The GGD tests people with complaints, after contact with someone with corona and after a stay in a high-risk area. Does anyone turn out to have corona? Then measures can be taken to prevent further spread.

2. Testing to reopen society step by step
In the near future, tests will also be increasingly carried out to make more possible in a safe way. By testing social activities step by step again possible. There are currently pilots. Access tests are used to investigate in which sectors access tests can be used to make more possible again.

Testing can also help increase safety for people who are unable to work from home due to the nature of their job. And testing can make physical education possible again in a safer way. For example in higher education. Preventive testing can also be used in primary and secondary education to increase safety.

Rules for testing and staying at home in case of complaints

Do you have corona-related complaints? Then you will be asked to stay at home and be tested for the corona virus. For example, people who have been in contact with a patient can be warned quickly and take measures to prevent the virus from spreading further. And people who test positive for corona can take measures to prevent them from spreading the virus further. Small children and children who are in primary school do not need to be tested if they have complaints. Is your child very ill? Then contact your doctor. He may decide to test your child anyway. Children who develop complaints after having been in contact with someone with corona can also be tested.

Most questions about the situation in the Netherlands have been answered here


What can you do yourself?

For yourself, but also for your environment: ensure good hygiene!

Below again the most important hygiene measures. We advise everyone to always take the most important measures to prevent the spread of the corona virus. These measures apply to everyone and have been drawn up by RIVM. They apply to all viruses that can cause flu and cold. It is therefore always important to follow this up. It concerns the following:

  • Wash your hands often (see also the (Dutch) CSU hygiene procedure)
    • 20 seconds with soap and water, then dry hands thoroughly.
    • Before you go out, when you come back home, after blowing your nose, and of course before dinner and after going to the bathroom.
  • Cough and sneeze into the inside of your elbow.
  • Use paper tissues to blow your nose and then throw it away.
    • Then wash your hands.
  • Do not shake hands.

View the focus areas for cleaning here (in Dutch).


What can you pay extra attention to during work?

- View contact points and areas for attention for cleaning in a care environment here.

How should we greet each other at CSU?

Our current policy is to 'greet without touching'. This means avoiding shaking hands and avoiding other direct contact between people, which significantly reduces the risk of transmission via hand contact.

Still questions?

If you have any questions, ask them via