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Corona Virus

Via this page we inform you about the corona virus and what you should do. To do so, we ensure that we are constantly informed of the latest information and how we can respond to possible situations in the Netherlands. The health of our employees is priority NR 1. We understand your concerns and feel responsible to inform you properly and to ensure a safe workplace. We follow all regulations from the government, GGD and the National Institute for Public Health and the Environment (RIVM). We instruct you on the basis of their guidelines. We put you and our customers first.

Answer to your questions

We have already put the most important questions and answers on paper. You can find this below under the link "Q and A (question and answer)". It is possible that your question is not listed. In that case, send an e-mail to and we will ensure that you receive a quick answer to your question.

Follow the news yourself and view general information via:

RIVM - Corona virus general information
Questions and answers RIVM about corona virus
- Also watch this video (in Dutch): How dangerous is the corona virus?

The government has a special telephone number for questions: 0800-1351.
CSU guidelines for your own work situation can be found in these Q and A (question and answer). 

We will continue to follow the guidelines from our Cabinet, the RIVM and the GGD. Keep a close eye on the media and the RIVM website.

Guidelines for The Netherlands

On Sunday 15 March 2020, the Cabinet decided at 17.30 hrs to take drastic measures for everyone in the Netherlands. These Cabinet measures will remain in force until 28 April. These measures are:

• Schools and nurseries close from Monday 16 March to Tuesday 28 April. This concerns schools in primary, secondary and MBO level.

• Children of parents in crucial occupational groups, such as care, the police, public transport and the fire brigade, however, receive childcare in the school and the nursery, so that their parents can continue to work. This care is at no extra cost. Click here for a list of crucial professions.

• Teachers will organize distance education for children who are staying at home, with priority for final-year pupils in secondary education and MBO.

• All food and beverage outlets will be closed from Sunday 15 March 18.00 hrs until Tuesday 28 April.

• Sports and fitness clubs, saunas, sex clubs and coffee shops close from Sunday March 15 at 18.00 hrs until Tuesday 28 April.

• Everyone in the Netherlands is asked to keep a distance of 1.5 meters. Also when shopping for example.

• When someone in the family has a fever, all family members should stay at home.

• When someone in the family has a fever, all family members should stay at home. An exception applies to cleaning staff who currently work in environments of the list of crucial occupational groups. They continue to work, unless they get sick themselves. This also applies if you normally do not work in a vital environment, but are now asked by us to work there.

• All measures previously taken will be extended until Tuesday 28 April.


Cleaning is also a crucial profession

The list of crucial occupational groups was updated by the government on 15 March. Cleaning is also a crucial profession, as OSB previously confirmed in this post on their website. 

The government has therefore designated all cleaners working in environments on the list of vital sectors as a crucial occupational group. The list itself is not modified, but the explanation to the list that indicates this. The OSB confirmed this position on 17 March (see this declaration in Dutch). This means:

--> For children whose parents clean in the sectors on the aforementioned list, the schools and childcare locations will remain open. If one of the parents cleans in such a vital sector, you can take your child to school or daycare. In addition, you only do not have to work with a fever.

--> For all other cleaning staff in other sectors, the general guidelines apply to stay at home with complaints such as a cold, cough or sore throat.

Corona guidelines for cleaning staff of crucial professional group adjusted: only stay at home with a fever

Your work is extremely important in preventing the spread of the Corona virus. The minister has therefore indicated that, in consultation with customers, stricter guidelines apply to cleaning staff in the vital sectors of the list of crucial occupational groups. 

Stay home only with a fever

The rules for the cleaning staff in vital sectors are therefore now that a cold, coughing or sore throat are no reasons to stay at home.

You should only stay at home;
• In case of a cold and / or cough and fever: consult with manager;
• Fever is at >38 degrees;
• People with the above combination of complaints should stay at home until they no longer cough for 1 day and do not have a fever;
• If family members still have complaints, you may go to work if you do not cough and don’t have a fever for one day.

Most questions about the situation in the Netherlands have been answered at:  


What can you do yourself?

For yourself, but also for your environment, the following applies: ensure good hygiene!

Again the most important hygiene measures below

We advise everyone to always take the most important measures to prevent the spread of the corona virus. These measures apply to everyone. These have also been prepared by the RIVM and apply to all viruses that can cause flu and a cold. It is therefore always important to follow this up. This concerns the following:

- Wash your hands regularly and dry them with paper towels (see also the CSU hygiene procedure).
- Cough and sneeze in the inside of the elbow.
- Use paper tissues.
- Do not shake hands.

How should we greet each other at CSU?

Our current policy is to 'greet without touching'. This means avoiding shaking hands and avoiding other direct contact between people, which significantly reduces the risk of transmission via hand contact.

Still questions?

If you have any questions, ask them via